Friday, December 11, 2009

Management by exception displays

With the Tivoli Enterprise Portal, once you have multiple agents and platforms checked in and providing performance and availability information, you have access to potentially thousands of metrics of information. Often times a technique I like to use is what I call management by exception. The premise of the approach is that rather than try to fit the entire fire hose of information on a TEP display, just focus on the key information. In the case of management by exception workspace we are focusing on information that may indicate an issue. In the example here I show I can do things like just show high CPU tasks, high MSR DASD, etc. The TEP provides robust capabilities to filter displays to make just such a display easy to create. It's part of the strategy I like to employ built around the notion of tuning out the noise, and focusing on real issues.

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