Here's a web page that consolidates a list of useful support links, and some online assist and help functions for support and documentation for IBM Tivoli Monitoring (ITM).
Here's the link:
http://www-01.ibm.com/support/docview.wss?uid=swg21303361&myns=swgtiv&mynp=OCSSZ8F3&mynp=OCSSLSFT&mynp=OCSSLSDR&mync=R
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