Tuesday, October 5, 2010

Collecting appropriate log data for IBM support

When you are having an issue with the IBM Tivoli Monitoring infrastructure, IBM support will often ask you for various logs for analysis purposes. There is a procedure called PDCOLLECT that will aid in gathering all the various logs you will commonly need. Here is a link to a write-up on how to use PDCOLLECT:

http://www-01.ibm.com/support/docview.wss?uid=swg21446655&myns=swgtiv&mynp=OCSSZ8F3&mync=R

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